If your questions aren’t answered here, please contact us at AuBelChocolate. We are happy to help!
What are the delivery charges for the orders
The delivery is free for orders in KT21. For outside KT21 within UK mainland the delivery is £4.50. For outside UK mainland please call.
When Can I expect my order
Please allow 3 to 4 days to prepare the chocolates and a day for postage.
What delivery service is used for postage
All deliveries will be sent via first class royal mail
How long is the shelf life of the chocolates
Please consume the chocolate within two weeks of purchasing for best tasting results. As the chocolates contain cream the shelf life is short.
How should I store my chocolates
store in a cool dark place away from direct sunlight and strong scents or odours.
Is the chocolate made in a nut free environment
The chocolates are made in an area where nuts are handled. Whilst every effort is made to minimise cross contamination, we cannot guarantee the non nut chocolates to be completely nut free.